t
the 2007 ASA Conference on Practice Management last
January, two panels reviewed exclusive contracts
for anesthesia practices. On one, Robert Johnson,
M.B.A., Vice-President of Sheridan Healthcare, Sunrise,
Florida, Karin Bierstein, J.D., M.P.H., ASA Associate
Director of Professional Affairs, and I discussed
why hospitals explore new anesthesia coverage strategies,
what those strategies include, how existing groups
could respond and whether an exclusive contract
provides security.
To remain competitive, many anesthesia groups are
requiring high levels of compensation for services
(CFS) due to poor payer mixes and/or poor O.R. utilization.
The CFS to anesthesia groups has risen to such a
level that many hospitals are starting to push back
by issuing request for proposals (RFPs) or hiring
their own anesthesia groups. Groups must decide
if they will respond to the RFP as a whole, seeking
other facilities in the community, or fragment.
If the group fragments, members may find independent
practice opportunities within the community or employment
positions with the hospital or an anesthesia practice
management company (APMC). If the existing group
has a service culture that meets reasonable customer
expectations, it will usually retain its contract;
but if it has a concession culture of “you
are lucky to have us,” an alternative strategy
may prevail. The “we’ve always done
it this way” mentality no longer works in
a service industry that may soon be governed by
pay-for-performance (P4P) metrics. Stating “we’ve
always done it this way” works poorly in a
service environment where the metric of P4P may
soon prevail. While many outside influences are
impacting the private practice of medicine, anesthesiologists
can succeed with a service mentality toward their
patients, surgeons, nurses and hospital administrators.
Paradigms that have worked successfully in the past
do not ensure security or stability in the current
hyperturbulent era of health care service as a business.
Groups should perform S-W-O-T analyses, which objectively
identify their internal strengths and weaknesses
as well as external opportunities and threats. Because
it is better to be proactive than reactive, this
exercise succeeds better before a crisis arises.
To some hospitals and anesthesia groups, APMCs represent
an evolving alternative to traditional anesthesia
group practices. If either is considering a proposal
from an APMC, they should do their homework since
there are good ones and bad ones. There are three
types of APMC relationships: 1) management only
of your existing group; 2) employment without partnership
due to loss of contract, merger or acquisition;
and 3) independently contracted physicians with
variable levels of security. AMPCs represent a small,
but increasing, fraction of the market for anesthesia
services, while direct employment by hospitals is
increasing rapidly. As long as supply-and-demand
imbalances in the anesthesia workforce exist, all
types of entities may grow. Rather than being threatened
by reputable APMCs, traditional practices may study
them to understand the marketplace. After all, there
is no reason why most groups cannot provide a better
service as cost effectively as APMCs if they are
willing to commit themselves to service the objectives
expected by the hospital. With improved strategies
(e.g., defining the expectations and staffing levels)
and a resolve to implement the appropriate corrective
actions (e.g., internal and external O.R. efficiency/utilization
strategies), anesthesia groups have little to fear
from the presence of reputable APMCs. CFS levels,
however, may be so high or relationships so contentious
that some hospitals may prefer an APMC even if it
is more expensive. There is a risk that some hospital
administrators will not discern between a realistic
proposal and one drafted to meet pre-existing biases.
Exclusive contracts address duration, termination
provisions, notice requirements and may include
a “clean sweep” or coterminous provision
that results in the pre-emption of medical staff
protections and the automatic loss of privileges
without right to due process. Public policy balances
deference to hospital management with fairness and
sympathy for the terminated physicians who are no
longer able to practice. A recent Georgia Supreme
Court case indicates that judicial sympathies may
be changing. Hospitals can terminate anesthesiologists
for clinical reasons but cannot terminate or limit
them as easily for business reasons. Since anesthesiologists
have medical staff “privileges,” there
is not an absolute right to practice at a facility,
although courts hold that designation in itself
establishes a contractual relationship conferring
rights and remedies for breach. Contested terminations
may revolve around the hospital process of termination.
The medical staff bylaw construction, the distinction
between public and private hospitals, and state
venue (especially with eight allowing “economic
credentialing” and eight prohibiting it) also
are important. Sources of protection for anesthesiologists
include the medical staff bylaws and exclusive contract
provisions. The outcome of litigation is not predictable,
and hospitals can usually terminate relationships
successfully. Without an exclusive contract, hospitals
can simply negotiate with new parties of choice.
They can evaluate the options, cost and prerequisites
to determine whether they will wait for the current
contract to expire or give notice of early termination.
During this period, the group may or may not be
aware that threats to its practice exist.
A fundamental concern for groups is not if change
can occur but whether market forces, reasonable
expectations, existing group culture and contractual
relationships (implied or formal) are aligned in
a sustainable model. Even if a group does everything
right, other forces may threaten its future. By
being aware, objective, intuitive and strategically
oriented, this risk should be manageable. An exclusive
contract is not a silver bullet.
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Asa C. Lockhart, M.D., M.B.A., is a Principal
with Golden Caduceus Consultants and a Partner
with East Texas Anesthesiology Associates, Tyler,
Texas. He is Course Director for the ASA Certificate
in Business Administration (CBA) program. |
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