The Joint Commission website offers a myriad of tools for standards interpretation and quality improvement. Although the Accreditation Manuals are only available for a fee, the current Universal Protocol, National Patient Safety Goals and Sentinel Event Alerts are free. Standards in development are listed on the Prepublication Standards and Field Reviews pages. The Joint Commission posts prepublication standards, and their effective dates, before they are officially published in the print manual and online E-dition. Prior to being posted as prepublication standards, many proposed requirements undergo Field Reviews to assess face validity, along with feasibility and burden of implementation, via online survey tools.
Questions about specific standards can be answered through R3 Reports, Standards FAQs, or the standards online question form. R3 reports offer the requirements, rationale, and references for specific standards. Standards FAQs are, as the name implies, answers to frequently asked questions about standards that are often misinterpreted. And finally, the standards online question form lets you ask specific questions about any standards.
The Joint Commission also supplies resources that are available to Joint Commission accredited and certified organizations to assist with patient safety and quality management. Access to these resources requires registration on Joint Commission Connect. These resources include the Leading Practice Library which offers real life solutions that have been successfully implemented by health care organizations and reviewed by Joint Commission standards experts. Joint Commission Connect also offers Standards BoosterPaks. A BoosterPak is a searchable document intended to provide detailed information about a single standard or topic area that has been associated with a high volume of inquiries or non-compliance scores. Another resource is the Pioneers in Quality (PIQ) program to assist hospitals with electronic clinical quality measure adoption that includes educational programs (e.g., webinars for CEUs), a resource portal, recognition categories, an advisory council, a modified annual report, speaker’s bureau outreach, and a peer – to – peer solution exchange.
There are also tools to help you learn about The Joint Commission and stay in touch with changes in quality management, patient safety, accreditation, and certification. These include quick links for physicians, free online education courses, monographs and papers. There are podcasts and videos for e-learning. The Joint Commission also offers a variety of free newsletters that include Joint Commission Online, The Joint Commission's weekly newsletter, as well as Sentinel Event Alerts, and R3 Reports. These newsletter updates can be reviewed through subscription to e-alerts, or by visiting the daily update on a regular basis.
TJC Webinar Slides and Resources: Building Your Safety Culture: A Job for Leaders