Patient Safety Highlights 2017 - Decreasing Disruptive Behavior for Better Patient Outcomes
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Patient Safety Highlights 2017 - Decreasing Disruptive Behavior for Better Patient Outcomes

THIS IS AN ONLINE ACTIVITY. Hard copies are not available.

Three cases involving alleged disruptive and inappropriate behavior will be discussed. The first case involves an assertive female anesthesiologist who is reported for disruptive behavior towards surgeons and nursing staff.  The second case involves violent and disruptive behavior by a surgeon that affects patient care.  The third case involves misinterpretation of standard preoperative questions and procedures by a patient's companion that results in a formal complaint against an anesthesiologist for disrespect and inappropriate conduct. Early identification of disruptive behaviors, the harm they cause, how this affects patient outcomes, methods of rectifying these behaviors, and the legal implications of these actions will be discussed in an open case forum.

These patient safety activities help fulfill the patient safety CME requirement for Part 2 of the Maintenance of Certification in Anesthesiology Program® (MOCA) of The American Board of Anesthesiology (ABA). Please consult the ABA website, www.theABA.org, for a list of all MOCA requirements.

Maintenance of Certification in Anesthesiology Program® and MOCA® are registered certification marks of The American Board of Anesthesiology®.

Activity Release Date:
01/11/2018

Activity Expiration Date:
01/11/2021

  • List Price: $30.00 USD
  • Member Price: $15.00 USD

 
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Item Details:

Learning Objectives: After completing this activity, the learner will be able to:

    1. Differentiate between discourteous and disruptive behavior;
    2. Explain how disruptive behavior affects patient outcomes;
    3. Describe the resources available in dealing with disruptive physicians;
    4. Describe the reasons for...
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