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As anesthesiologists, we are aware of our importance
in a patient’s care. But how does the public
perceive anesthesiologists? Do we really leave the
room during a patient’s surgery? Are we really
doctors? These and other questions have come to the
attention of the public.
Much of how “we” as anesthesiologists
are viewed by the public is based on society’s
brief glimpses into our profession as presented by
the media. Often, the media portrays anesthesiologists
in a favorable light, but sometimes we are showcased
in a negative manner. When the media approaches representatives
from our field for an interview or information, we
need to be well-equipped to answer important questions
in a way that best reflects our specialty’s
interests and patient welfare. The same applies when
dealing with politicians.
Leadership Spokesperson Training Program
ASA has acknowledged the importance of these communications
issues and has established a training course that
is usually held each spring just prior to the ASA
Legislative Conference in Washington, D.C. The Leadership
Spokesperson Training Program (LSTP) began in 1989.
To date, 403 members of ASA in all 50 states, Puerto
Rico and the District of Columbia, have participated
in this training.
With the guidance of ASA’s professional media
consultants, LSTP trains individuals how to interact
with broadcast and print media as well as legislators,
how to answer questions effectively and how to convey
important messages about our profession. Furthermore,
LSTP teaches its participants how to conduct themselves
in front of a video camera during a confrontational
interview or in the office of an unsympathetic congressperson.
This program has enjoyed tremendous success for ASA.
Politicians and the press have often looked to anesthesiologists
at the national level to answer questions and give
guidance on issues germane to our specialty.
Each January, an announcement about the time and place
of LSTP is sent to each state component society. Component
societies are encouraged to nominate one of their
“up-and-coming” leaders for this program.
Registration is limited to 30 anesthesiologists, including
two Resident Component members. Because of the importance
of this program, registrants are expected to attend
the entire all-day seminar. Since most state components
send politically active members who are on the threshold
of becoming presidents of their state anesthesiology
societies, this event offers an opportunity for leaders
of various states to interact. Registration, the logistics
of LSTP and the preparation of training materials
are handled through the ASA Communications Department
in the Park Ridge, Illinois, office.
Regional Spokesperson Training Program
In the late 1990s, the Committee on Communications
recognized that state anesthesiology societies as
well as community anesthesiologists were often called
upon to represent our profession at the local level.
This realization was the impetus for the Committee
on Communications to begin sponsoring the Regional
Spokesperson Training Program (RSTP), which first
began in 1999. In light of the change in the Medicare
rule that still mandates the physician supervision
of nurse anesthetists, but which as of November 2001
now allows state governors to “opt out”
of this patient safety standard, RSTP has proved to
be a timely and useful tool in preparing ASA members
to advocate for retention of the supervision requirement
in their states. To date, 171 ASA members have participated
in RSTP training in California, Florida, Illinois,
Massachusetts, Nebraska, New York, Ohio, Tennessee
and Texas.
Larger state components have held their own RSTP programs
while some other states have combined their members
for training sessions. Frequently, RSTP programs are
scheduled to coincide with a state or regional meeting.
Each RSTP training session can accommodate from 12
to 20 participants and is a full-day program. The
program offers discussions including but not limited
to 1) formulating messages for specific audiences,
2) what topics are important to our field today, 3)
how to use positive body language and 4) how not to
let the interviewer manipulate your message. When
appropriate, local issues and topics are discussed.
RSTP participants engage in mock, on-camera interview
sessions. The faculty and program participants provide
feedback and critiques.
RSTP attendees are selected by their component society.
Applicants may not have participated in a similar
program during the last five years, must show an interest
in being actively involved in legislative and/or public
relations efforts of the component and should commit
to serve as a future spokesperson for ASA and/or state
component, assisting with media inquiries or other
spokesperson activities when possible.
If your state component society, either by itself
or in conjunction with adjacent states, wishes to
set up an RSTP, please contact Director of Communications
Philip S. Weintraub at the ASA Executive Office for
further information by calling (847) 825-5586 or by
e-mail at <communications@
ASAhq.org>.
Annual Meeting Workshop on Communications
The third prong of ASA’s media outreach is the
Workshop on Communications held at the ASA Annual
Meeting in October. This workshop provides members
with the opportunity to improve their personal communications
skills. The maximum occupancy of the workshop is 125.
In the first half of the workshop, attendees are taught
tools and techniques for answering questions in a
manner that provides information and also communicates
their own messages. These techniques are helpful in
a variety of situations, from communicating with peers
to talking with media or legislators to communicating
with patients and their families.
The second half of the workshop focuses on how to
be an effective public speaker with tips and techniques
to improve each individual’s manner of presentation,
whether for a medical audience or the local Rotary
Club. Part of the workshop consists of an active question-and-answer
period, and ASA members have the added option of practicing
a speech or media interview on videotape on a volunteer
basis.
These three programs, LSTP, RSTP and the Communications
Workshop, routinely generate such positive comments
from participants on evaluation forms as: “a
great educational experience,” “expose
more of us to these sessions,” “truly
excellent” and “it was magnificent, and
others will appreciate it” — all clear
indications of their value to those who attend.
ASA believes that as its members speak out publicly
in their own communities on medical and health issues,
the specialty will become better known and will be
enhanced in the eyes of the public. This grassroots
approach of having members be the “voice”
of the specialty has resulted in numerous local and
national stories being published and broadcast on
the benefits and expertise that anesthesiologists
bring to both surgical and pain patients. The ASA
Committee on Communications welcomes your participation
in these sessions.
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Lawrence S. Berman, M.D., is Assistant Professor
of Anesthesiology and Pediatrics, University
of Florida College of Medicine, Gainesville,
Florida. |
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Jeffrey B. Glaser, M.D., is a private-practice
anesthesiologist at Specialty Surgical Center,
West Hills Hospital, Sherman Oaks Hospital,
Encino, California. |
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Johnna H. Matthews, partner in Newell &
Matthews, Lake Forest, Illinois, is a communications
consultant to ASA and conducts the Leadership
Spokesperson Training Program each year. |
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The views expressed herein are those of the authors and
do not necessarily represent or reflect the views, policies
or actions of the American Society of Anesthesiologists.
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