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Anesthesiologists
are occasionally challenged by surgeons, operating
room (O.R.) managers and hospital administrators to
“improve O.R. efficiency and productivity.”
Often these challenges include comments similar to
the following:
| 1. “You don’t work fast because
you get paid by time.” |
| 2. “If turnover time was shorter, we’d
do more cases.” |
| 3. “According to benchmarks, you don’t
need more people to cover more O.R.s.” |
This article provides logical and evidence-based responses
demonstrating that it is also in the interests of
anesthesiologists and anesthesiology groups to improve
O.R. productivity.
“You Don’t Work Fast Because You Get Paid
by Time”
Charges for anesthesia care differ from those of other
medical specialties in that time directly influences
the amount charged. For instance, surgeons bill for
cholecystectomies using relative value units (RVUs)
independent of case duration of the surgery. In contrast,
anesthesiologists bill using ASA units, which are
composed of basic units (based on the surgical procedure
performed) and time units (based on the amount of
time anesthesia care is provided). Thus, anesthesiologists
do bill more for longer cases than shorter ones.
At first glance, it would appear to be in the best
financial interests of an anesthesiologist to have
longer cases because he or she could bill more per
case. Upon further analysis, it becomes clear that
longer cases are not financially beneficial. Anesthesiologists
actually bill more providing care for many short cases
than for a few long cases. Instead of examining billed
units per case, one should evaluate the hourly billing
productivity (defined as total ASA units billed per
hour of care = tASA/h).1,2
This measurement is calculated by dividing the sum
of total base units and total time units by the total
hours of care (for 15-minute time units, hours of
care will equal time units divided by 4). For instance,
if one assumes that eight billed hours of care are
provided to two different surgeons, then the difference
in hourly productivity (tASA/h) is dependent solely
on the basic units billed. The basic units billed
for these eight hours is related to the number of
cases done and the base units per case. Therefore,
for similar cases, a greater number of cases that
can be done in eight hours will result in more billed
units. In other words, the shorter the case duration,
the more advantageous it is for an anesthesiologist.
Hence, there is actually an incentive to work faster!
“If Turnover Time Was Shorter, We’d
Do More Cases.”
My first response to this statement is “Stop
beating a dead horse!” Research has established
the fact that further reducing reasonable turnover
times will not increase the number of cases that can
be done in a work day.3
For instance, for an O.R. in a nonambulatory surgical
center hospital, a reasonable maximum turnover time
between procedures might be 35 minutes. Reducing this
number by 20 percent would only result in a seven-minute
time saving between cases. If three cases were done
per O.R., this would mean a 14-minute saving. Compared
to the average surgical duration of one’s hospital,
reducing turnover time by 20 percent will not allow
for one more surgical case to be done. Obviously,
in an O.R. where more cases are being done in a day
(e.g., seven to 10 cataract or pediatric otolaryngology
surgeries), reducing turnover time by seven minutes
per case may be significant. But in these specific
O.R.s, the turnover time will already be much lower
than in the rest of the O.R.s (e.g., 15-20 minutes),
and further reduction may not be possible.
In contrast, focusing on reducing any delays —
defined as a turnover time greater than the reasonable
maximum turnover time — will result in large
time savings. For instance, if a turnover time is
90 minutes in an O.R. with a maximum time set at 35
minutes, then a 55-minute delay has occurred. Focusing
on the etiologies of this type of delay could result
in a reduction of 55 minutes per occurrence.
Finally, anesthesiologists should point out that they
cannot bill for turnover time and therefore also are
interested in decreasing it. Although decreasing the
downtime will not allow an anesthesiologist to bill
more per O.R. for that day (because of the previously
mentioned inability to perform even one more case
in a regular day), such efforts may result in the
anesthesia provider(s) going home earlier, which can
reduce overtime payments.
“According to Benchmarks, You Don’t Need
More People to Cover More O.R.s.”
Hospital administrators or medical school deans who
make this statement are mistakenly trying to apply
outpatient clinic logic to anesthesia staffing. For
instance, the administrator might use 30 patients
a day as a benchmark for how many patients a pediatrician
should see in one day. Thus, if there are 300 patients
to be seen each day, then one needs 10 pediatricians
to staff the clinic each day.
Unfortunately, as anesthesiologists well know, this
logic does not work for determining staffing needs
for operating rooms. The primary determinants of the
number of anesthesia providers needed each day for
a particular department are 1) the number of clinical
sites or O.R.s to be staffed, 2) the staffing ratio
(i.e., concurrency) and 3) the numbers of persons
both on-call and post-call.4
What is not a direct determinant of anesthesia staffing
is any type of productivity benchmark. Simply put,
if the administrator wants the anesthesiology group
to cover 20 O.R.s, then the group will need the same
number of providers whether the cases finish at noon
or 3 p.m.
In addition, the logic applied by the administrator
in this situation compares anesthesiology group productivity
using “per-anesthesiologist” (i.e., per-FTE,
or full-time equivalent) measurements. However, using
“per-FTE” measurements to compare anesthesiology
groups with different staffing ratios leads to inaccurate
conclusions.5 Administrators
can more meaningfully compare anesthesia care done
by groups (or by hospitals in which they work) by
using tASA/hr and “per-O.R. site” measurements.1,2,5
In summary, anesthesiologists can use evidence-based
logic to answer questions about the efficiency and
productivity of their groups. In doing so, they also
can demonstrate the interests of anesthesiologists
in improving O.R. efficiency.
| References: |
| 1. Abouleish AE, Prough DS, Whitten CW, et
al. Comparing clinical productivity of anesthesiology
departments. Anesthesiology. 2002;
97:608-616. |
| 2. Abouleish AE, Prough DS, Barker SJ, et
al. Organizational factors affect comparisons
of clinical productivity of academic anesthesiology
departments. Anesth Analg. 2002; (in
press). [For the original abstract of this study,
please see Anesthesiology. 2002; 97:A1135.] |
| 3. Dexter F, Macario A. Decrease in case duration
required to complete an additional case during
regularly scheduled hours in an operating room
suite: A computer simulation study. Anesth
Analg. 1999; 88:72-76. |
| 4. Abouleish AE, Zornow MH. Estimating staffing
requirements: How many anesthesia providers
does our group need? ASA Newsl. 2001; 65(8):14-16.
<www.ASAhq.org/NEWSLETTERS/2001/8_01/abouleish.htm> |
| 5. Abouleish AE, Prough DS, Zornow MH, et
al. Designing meaningful industry metrics for
clinical productivity for anesthesiology departments.
Anesth Analg. 2001; 93:309-312.
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Amr E. Abouleish, M.D., is Associate Professor,
Department of Anesthesiology, University of
Texas Medical Branch, Galveston, Texas. |
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