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Practice
management issues are a growing concern for anesthesiologists.
Beset by reluctant payers, costly insurers, a short
supply of clinicians, new government regulations and
constant change, anesthesiologists want up-to-date
information and advice. One source is the Committee
on Practice Management (COPM), now in its fourth year
of existence.
In a recent survey, 91 percent of anesthesiologists
rated “practice management publications and
seminars” as “extremely important”
or “important.” The highest rated among
23 types of information and service provided by the
Society was “information on the economic impact
of impending health care changes.” Providing
such information is a charge of the committee.
History
In 1998, ASA President John B. Neeld, Jr., M.D., recognized
the growing importance of business in the practice
of anesthesiology and formed the COPM. It grew from
the Committee on Quality Improvement and Practice
Management (QIPM) and replaced the four-year old Committee
on Value-Based Anesthesia, which had tracked the rise
and fall of managed care in the U.S. health care system.
Anesthesiologists knew that the delivery and financing
of health care were still linked, but they needed
a more broadly constituted committee to respond to
their economic, regulatory and marketplace concerns.
ASA has long helped anesthesiologists with aspects
of their practices beyond the scientific. The Committee
on Economics, for instance, oversees the Relative
Value Unit (RVU) system and Current Procedural Terminology™
(CPT) codes that most anesthesiologists and payers
use. The Committee on Quality Management and Departmental
Administration (QMDA), formerly the QIPM and before
that, the Committee on Peer Review, represents the
interests of anesthesiologists in the Joint Commission
on Accreditation of Healthcare Organizations and other
groups that set standards. The QMDA advises anesthesiologists
how to organize hospital departments and quality improvement
programs and functions in close cooperation with the
COPM.
The COPM focuses on the business effects of government
regulations, marketplace relationships of anesthesiology
groups, applications of current economic and organizational
principles to anesthesia practices and the education
of anesthesiologists to succeed in the business world.
Because the institutional and marketplace relationships
of anesthesiology groups are linked, several anesthesiologists
serve on both the COPM and QMDA committees.
What Is Practice Management?
One can define practice management as the structure
behind the people who administer anesthesia, including
the information, styles, organizations and contracting
that groups need to deliver their care. Practice management
supports the safe, efficient and compliant delivery
of anesthesia care to patients; it applies organizational
theories, business principles, ethics and the law
to achieve predictable quality and satisfaction. Practice
management concerns the business of delivering anesthesia
care in everything other than the bioscience.
Practice management can be divided into four areas:
economic, marketplace, professional and workplace.
Table 1 lists some considerations within each of these
areas.
| Table 1: Practice
Management Areas |
| I. Economic |
II. Marketplace |
III. Professional |
IV. Workplace |
| Contracting |
Marketing |
Performance incentives |
Group organization |
| Billing and collecting |
Growth and mergers |
Scope of practice |
Surgical suite direction |
| Compliance plans |
Outcomes assessment |
Credentialing and privileging |
Perioperative relationships |
| Cost containment |
Managed care organizations |
Privacy assurance |
Duties and schedules |
| Budgeting |
Negotiations |
Quality improvement |
Productivity measurements |
| Division of income |
Satisfaction surveys |
Fitness for work |
Liability reduction |
| Employment benefits |
|
Citizenship |
Creating a culture |
|
Anesthesiology residents now learn anesthesiology
practice management as well as science and administration
techniques. Program accreditation standards require
a practice management curriculum that includes operating
room management, types of practice, job acquisition,
financial planning, contract negotiations, billing
arrangements and issues of professional liability.
The curriculum also must address systems-based practices
with emphasis on the larger context and system of
health care and how to effectively call on system
resources to provide care. To ensure a proper perspective
for these economic issues, training requirements also
include professionalism.
Practicing anesthesiologists find that they must frequently
update the financial and management information they
use because market conditions change unexpectedly.
These changes differ from the scientific side of anesthesiology
where anatomic, physiologic and pharmacologic facts
and relationships, once understood, remain unchanged.
Thus, anesthesiologists understand the monitored anesthesia
care value of isoflurane and how a ventilation-to-perfusion
mismatch causes hypoxemia similarly today as it did
20 years ago. The RVU values for common CPT codes,
however, and the break-even values for contracting
anesthesia services, have changed numerous times over
these 20 years. Anesthesia science thus involves the
discovery of biologic facts, while practice management
involves both the discovery of economic facts and
the negotiation of business relationships, sometimes
with adversaries.
Committee Activities
COPM members have diverse expertise in the business
of anesthesiology. Members include academic and private
practitioners, practice administrators and consultants.
Some committee members have experience leading large
practices, such as John M. Zerwas, M.D., of Greater
Houston Anesthesiology, Eric W. Mason, M.D., of Critical
Health Systems of North Carolina, and Jeffrey L. Apfelbaum,
M.D., of the University of Chicago. Others practice
solo. Committee members have negotiated with major
payers, withstood strikes, survived hospital reorganizations,
merged with other groups, responded to antitrust suits
and adapted to changing regulations and markets. They
constitute an excellent resource for the Society.
The COPM helps to organize the annual ASA Conference
on Practice Management, usually held the first weekend
in February. The conference provides national experts,
including business leaders, lawyers and anesthesiologists,
who cover the topics most pertinent and challenging
to current practices. Recent talks included: “Measuring
Individual Productivity,” “Creative Scheduling
for Anesthesiologists: Physician Retention in a Tight
Market,” “HIPAA Privacy: What You Need
to Know, What You Need to Do,” “How to
Battle the Blues — A Case Study,” “Hospital
Stipends: The Business-like Approach” and “Newsletters
Can Increase Productivity.” Reflecting the quality
of past conferences and the current interest of anesthesiologists
in practice management issues, the conference on January
31-February 2, 2003, in San Antonio, Texas, sold out
again this year with 360 attendees. The 2004 conference,
scheduled for February 5-7 in Fort Lauderdale, Florida,
will accommodate a slightly larger attendance.
The committee supports surveys of practice demographics,
productivity benchmarks and payer contracts, and it
interprets these surveys and other information to
benefit ASA members and leaders. The demand for anesthesia
marketplace data currently exceeds what is available,
so the committee is working with the Committee on
Information Management and others to improve the collection
of this information.
Where Can I Learn More About Practice Management?
The COPM supports the Society’s efforts to inform
and help anesthesiologists with their practices. The
ASA Web site contains a robust practice management
section, accessible from the ASA home page. This section
includes an archive of the monthly “Practice
Management” NEWSLETTER columns by ASA
Assistant Director of Governmental Affairs (Regulatory)
Karin Bierstein, plus electronic anesthesia newsletters,
monographs on compliance and other issues as well
as handbooks from the annual practice management conferences.
I particularly recommend the ASA publication, “Starting
Out: A Practice Management Primer for Anesthesiology
Residents” as a good overview of the area. It
offers 95 pages, organized into 11 chapters, that
deal with such issues as “Credentialing and
Medical Staff Relations,” “Business, Tax
and Retirement Planning for the Self-Employed”
and “Contracting Issues.” Table 2 lists
some items found in the Practice Management section
of the ASA Web site.
| Table 2: Available on ASA
Practice Management Web site |
| • e-PM Letter |
| • ASA Comment Letters to CMS |
| • Publications on Practice Management
|
| • ASA NEWSLETTER “Practice
Management” Columns |
| • HIPAA EDI Practice Management
System Directory |
| • Frequently Asked Questions |
| • Timely Alerts |
| • What’s New |
|
Committee members are involved in panel discussions
most years at the Annual Meeting. The committee distributes
a list of speakers on business topics to anesthesiology
training programs and other interested organizations.
The committee also oversees a Certificate in Business
Administration program, a “mini-M.B.A.”
course for anesthesiologists interested in improving
their business knowledge. This popular program is
described in detail on page
7.
As government agencies increasingly regulate the health
care marketplace with stiff penalties for noncompliance,
and as financial transactions grow more complex, anesthesiologists
recognize a need for help. Since most anesthesiologists
have no formal business training, they are looking
to ASA for current economic information and best business
practices. Although no one can predict the future
of our health care system, given the many conflicting
pressures on it, we can safely predict that change
will continue, and anesthesiologists will need to
understand and adapt to these changes. The COPM will
help.
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Robert E. Johnstone, M.D., is Professor and
Chair, Department of Anesthesiology, West Virginia
University, Morgantown, West Virginia. He is
ASA Director for West Virginia. |
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FEATURES
Practice Management: Life Outside the O.R.
ARTICLES
DEPARTMENTS
The views expressed herein are those of the authors and
do not necessarily represent or reflect the views, policies
or actions of the American Society of Anesthesiologists.
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