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Last week I placed an epidural for labor and delivery.
The patient became comfortable without complications
and expressed appreciation for my skills and knowledge.
To another anesthesiologist, the procedure would
have looked routine, but my experience was the opposite.
Even before I started the procedure, my heart rate
quickened, and I felt a disturbance in my gut. My
hands quivered as I worked to find the epidural
space. I was concerned that I might make the most
minimal mistake or even a blunder. Until the patient
reported that she was pain-free, I continued to
feel anxious.
I am a fellowship-trained obstetric anesthesiologist
with more than 20 years of experience. I have supervised
and personally inserted thousands of regional anesthetics,
and I remain calm and poised in the most stressful
situations. This epidural was not customary because
the patient was a nurse, married to the chief of
cardiothoracic surgery. After two decades of practice,
I have successfully acclimated to the stress and
challenges of medicine, including functioning with
minimal sleep, remaining composed when caring for
critically ill patients, remembering a vast array
of facts and being compassionate and caring toward
patients and coworkers. When I give anesthesia to
VIPs, coworkers and friends, though, I am anxious
and apprehensive even as I am also honored and proud
that my skills and knowledge are sought out. Under
these unique circumstances, however, I do not have
the same equanimity and composure I usually feel
in the operating room. I am never cavalier or bold
when performing my responsibilities, but I do have
confidence and self-assurance commensurate with
my many years of experience.
I surveyed my colleagues and found that many share
my feelings; we love being asked to do a “special”
anesthetic, but our joy ends when we start to anticipate
and plan for the procedure. Positive emotions of
pride, privilege and honor are frequently outweighed
by unease and angst. I am no longer willing to “just
put up” with the worry of conducting “special”
anesthetics so I have given considerable thought
to what drives my negativity and what I can do to
minimize or eliminate my apprehensions.
No one has ever said why they asked for me. I have
always assumed it was because they expected I would
not make any mistakes. This assumption may be incorrect;
regardless, the presumed goal is impossible to achieve.
I consistently point out to my residents that they
are not perfect. Despite their best efforts, they
will occasionally require several attempts to place
an intravenous catheter or spinal block. Epidural
catheters they introduce will sometimes be intravascular,
their patients will have wide swings in blood pressure
during surgery and from time to time be undermedicated
or overmedicated with narcotics. I need to take
to heart my own teaching. The delivery of a flawless
anesthetic is impossible to guarantee. Setting this
unrealistic goal for myself is a recipe for anxiety
and trepidation. Experts on physician behavior and
personality have documented that the naïve
ambition of never making a slip-up or oversight
is a contributing factor in dissatisfaction with
one’s occupation, conflicts with coworkers,
troubles with personal relationships and addictive
behavior. Maybe my friends or colleagues ask me
to assist in their care because they want my compassion,
humor and physical connection of a hand on the shoulder
or a hug. I can guarantee these gifts to my patients
without any risk of error or inaccuracy, and this
support and cheer will more than make up for any
minor miscalculation or technical mishap.
Concern for providing my patient with the perfect
anesthetic is a distraction from my true mission:
giving a safe anesthetic surrounded in reassurance
and understanding. Sensitivity and emotionality
are vital for supporting patients in the preoperative
and postoperative periods. In the operating room,
however, objective, clear-headed and targeted thinking
and performance are the highest priorities. Personal
feelings for the patient serve no constructive purpose
and increase the chances of losing focus and making
an error in judgment. When contemplating the plan
for the “special” anesthetic, my first
impulse is to change how I usually conduct the anesthetic
and make it distinctive or exceptional. I discard
what has worked well in the past for uncharted territory
in an attempt to assure the patient that he or she
is extraordinary. This scheme is fraught with trouble
and can result in unforeseen events and negative
outcomes. The optimal plan for the anesthetic should
be “everything special, nothing different,”
lots of TLC and standard techniques that have served
me well over the last two decades.
A prevalent belief among physicians is that complications,
both minor and major, are higher in patients who
are nurses and doctors. The explanation for an infiltrated
intravenous catheter, a difficult intubation or
a spotty epidural is simply, “Oh, what do
you expect? He’s a physician” or “she’s
a nurse.” The notion that being a health care
worker increases one’s susceptibility to complications
is a rationalization for why the anesthetic is less
than ideal. Instead of accepting the inherent liabilities
of making complex decisions and performing intricate
procedures, some physicians feel guilty that their
medical care was not perfect, and instead of dealing
with their feelings of failure, make the patient
responsible for the less-than-perfect anesthetic.
The next time an associate, acquaintance or “bigwig”
requests my personal attention, I will be flattered
and grateful. Preoperatively I will assure the patient,
both verbally and physically, that she or he is
special, that I am concerned about him or her. My
discussion will include optimism that the surgery
and anesthetic will proceed safely and successfully.
But I will also discuss the risks of the anesthetic
in a frank and candid manner. Postoperatively I
will apologize for any discomfort, disappointment
or difficulties I may cause. Most importantly I
will be kind and understanding toward myself. I
will remember that I am a caring physician who is
not perfect.
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Frederick J. Spielman, M.D., is Professor and
Vice-Chair, Department of Anesthesiology, University
of North Carolina School of Medicine, Chapel
Hill, North Carolina. |
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