|
|
Douglas R. Bacon, M.D., Editor
|
|
T-Shirts, Jeans, Sandals & Professionalism
s I write these words, the first days of school are
upon my children. My wife and I have had the usual
arguments about what is appropriate school dress for
our teenage sons.*
The “Hastings Hockey” T-shirt, well-worn
with a few stains no longer able to be removed by
the usual washing process and a small hole from some
now forgotten summer adventure, seemed the wrong thing
to wear to make a good first impression upon a new
set of teachers. My 13-year-old eighth-grader saw
things differently. Peter is a reasonable child, though,
and he changed his shirt.
Peter failed to see the importance of the first impression
on his new teachers. In anesthesiology we often fail
to appreciate that each time we approach a patient,
we are making a first impression. How we appear is
very important, for we only have a few moments to
secure our patient’s trust. The Anesthesia
Patient Safety Foundation Newsletter has one
of the most disconcerting letters to the editor I
have read about recent anesthesiology practice and
professionalism.1
In essence three anesthesia providers failed to identify
themselves or assess the patient prior to his anesthetic.
The fact that this occurred in a recognized major
medical center is even more disturbing.
Several days ago, the residents within my academic
practice switched rotations. I happened to be one
of the attendings in the preoperative assessment clinic
on the first day of the new rotation. In our institution,
attendings and residents wear business attire when
assessing and interviewing patients in the office
setting. Our resident, brilliant and extremely hard-working,
arrived in scrubs and a white coat. One of the respiratory
therapists who works with us daily in the preoperative
assessment clinic commented to me that I needed to
speak to the resident “about the dress code.”
The incident with the resident was both positive and
negative. On the positive side, the respiratory therapist,
as well as other members of the staff, recognized
that there were standards for proper attire regarding
a physician seeing patients. Secondly, and perhaps
more importantly, they wanted to uphold this standard.
The culture within the preoperative assessment clinic
was clearly on the side of appropriate dress for patient
care. The negative side was that our resident clearly
misunderstood the culture not only of the preoperative
assessment clinic but also of the institution as a
whole.
Almost a year ago, a very interesting article appeared
in the Southern Medical Journal describing
patient preferences in physician appearance.2
To quickly summarize the article, patients preferred
physicians who wore the traditional shirt and tie
for men and a blouse and skirt for women, with their
stethoscope prominently displayed. While the study
looked at family practitioners — and no comparable
study has been done for anesthesiologists —
appearing like a physician is important, patients
said. On the average day, if it were not for scrubs,
many anesthesiologists would see patients in T-shirts
and jeans; at least this is the impression I get from
seeing what they wear into the locker room!
Recently an orthopedic surgical colleague of mine
described how he had learned a lesson from anesthesiologists.
No longer wearing business attire on days when he
was assigned to his laboratory, he now wore a polo
shirt without a tie. Thus he could not be asked to
see patients and could spend uninterrupted time in
his laboratory. What I find distressing about this
conversation is not the need for uninterrupted time
for research; rather I find it disturbing that he
“learned” this lesson from “anesthesiologists.”
What does this say about our reputation among our
fellow physicians?
“ … patients preferred physicians who wore
the traditional shirt and tie for men and a blouse and
skirt for women, with their stethoscope prominently
displayed.”
Many years ago, while taking a medical ethics class
as an undergraduate, I became engaged in a discussion
with the philosophy professor who taught the class.
The professor insisted that physicians were “different”
from other people. I argued that they were not. Yet,
over time, I have come to see the wisdom in the professor’s
argument. To be a successful physician, one needs
intelligence and industriousness. By experience most
physicians have witnessed human nature at its best
and worst. Because of this, society has a different
set of behavioral expectations for physicians.
Society requires much of those it entrusts with the
care of the sick, among the most vulnerable members
of the group. Society’s expectations extend
to how we conduct our lives, our manner of speech
and even to our dress. As physicians, we may protest
against this; yet in doing so, we begin to break the
“social contract” between those of the
healing profession and society at large. By both experience
and expectation, physicians are different from ordinary
members of society.
Like my son Peter, we may not often understand why
society expects us to act and dress differently, but
we need to be ready to acquiesce. Lacking insight
and understanding of what society needs us to be and
failure to acknowledge and attempt to meet those requirements
will only further erode the professional standing
of physicians and perhaps void our social contract
with our society.
Should that happen, our clothing may be more comfortable,
but our jobs will be far less secure, and most importantly
of all, the practice of medicine will suffer. Is the
lack of a knotted piece of silk around the neck, the
beginnings of an outsider’s view of medical
professionalism, really worth it? Only you can decide.
— D.R.B.
* My wife and I have
not been blessed with a daughter; we have four wonderful
sons.
References:
1. Surgeon suffers poor quality of care—advocates
for professionalism. APSF Newsletter. 2004;
19(2):17, 28.
2. Keenum AJ, Wallace LS, Barger AR. Patients’
attitudes regarding physical characteristics of family
practice physicians. Southern Med J. 2003;
96(12):1190-1194.
return to top
|