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April 2006
Volume 70 |
Number 4 |
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Balance Billing When You Don’t Have a Contract
with the Health Plan
Karin Bierstein, J.D.
Associate Director of Professional Affairs
 This
article is available in PDF format.
nesthesiologists,
like other hospital-based physicians, do not always
have a contract with the health plan in which
their patients are enrolled. Obtaining payment
for their services can be a challenge. Should
they bill the health plan or the patient? How
much can they collect?
The answers to these questions depend principally
on state law, which governs commercial health
insurance. Many states ban balance-billing for
amounts beyond plan copays and deductibles by
contracted physicians. (On the federal level,
physicians may not charge Medicare patients for
more than the allowable amount, and they may not
balance-bill Medicare Advantage plan enrollees
at all.)
Few of the state statutes address the rights of
non-contracted providers, however. A Los Angeles
County appellate court recently looked at whether
the California statute prohibiting balance-billing
extended to non-contracted emergency physicians
and decided, on February 17, 2006, that it did
not. The decision in Prospect Medical Group,
Inc. v. Northridge Medical Group, Inc. will
almost certainly be appealed to the California
Supreme Court, where its fate is uncertain. Until
and unless it is overturned, however, it has precedential
value in California, and judges in other states
may follow its sound reasoning.
As Mark F. Weiss, Esq., a Los Angeles lawyer who
spoke at the January 2006 ASA Conference on Practice
Management, wrote in a personal communication,
“The implications for all non-contracted
providers, especially hospital-based doctors,
are tremendous. Many of my clients have suffered
this take it or leave it, ‘we’re reporting
you to the Department of Managed Care,’
or worse treatment at the hands [managed care
plans].”
The California statute at issue in Prospect
Medical Group provides that patients shall
not be liable to a health care provider for sums
due under contracts between the provider and a
health plan, and that the provider shall not attempt
to collect from or sue the patient. This statute
(Business & Professions Code Section 1379)
is part of the Knox-Keene Health Care Service
Plan Act of 1975, which was enacted as a comprehensive
system to regulate health plans and ensure that
they maintain an adequate network of physicians
and other providers. The plaintiff in Prospect
Medical Group claimed that there was an “implied”
contract between itself and the defendant emergency
physicians that both prohibited balance-billing
the patients and limited the physicians to collecting
a “reasonable” payment equal to the
Medicare allowance.
The Prospect court disagreed. It held:
| Medicare as
a Benchmark for “Reasonable Value”
— Not |
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“The Department
[California Department of Managed
Health Care] recognizes that
these government programs [Medicare,
Medicaid] are not designed
to reimburse the provider for the
fair and reasonable value of the services
and are therefore an inappropriate
criteria.” (DMHC Statement
in the rulemaking record supporting
the Knox-Keene regulations.)
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First, that there was
no explicit or implicit contract barring balance-billing.
The prohibition only applies where there are “voluntarily
negotiated contracts” between physicians
and health plans. The federal Emergency Medical
Treatment and Labor Act (EMTALA), which requires
hospitals providing emergency room services to
do so without regard to a patient’s insurance
or ability to pay, did not give rise to an implied
contract between the physicians and the third-party
payer. Note that EMTALA covers labor epidurals
placed by anesthesiologists; under the Prospect
logic, though, it could not be interpreted to
prevent non-contracted anesthesiologists from
balance-billing obstetrics patient.
Second, that the defendant emergency
physicians were not required to accept the Medicare
rate as full payment from the plaintiff. The court
ruled that it did not have the authority to impose
any payment rate and that in any event the California
Department of Managed Health Care (DMHC) had stated
that the Medicare rate was not appropriate as
a benchmark for a “reasonable” rate.
(See inset/box).
Third, that the plaintiff health plan,
like the defendant physicians, would be able to
contest the reasonableness of the fee charged
in court, although the court could not itself
set the amount.
How much may non-contracted physicians
charge?
In 2003, the California DMHC adopted a six-part
test to determine the “reasonable and customary”
rate for paying non-contracted physicians, basing
it upon “statistically credible information
that is updated at least annually and that takes
into consideration:
• The provider’s
training, qualifications and length of time in
practice;
• The nature of the services provided;
• The fees usually charged by the provider;
• Prevailing provider rates charged in the
general geographic area in which the services
were rendered;
• Other aspects of the economics of the
medical provider’s practice that are relevant;
and
• Any unusual circumstances in the case.
This six-part test is not likely to lend itself
to easy application. There is no guidance on valuing
the physician’s qualifications or “other
aspects of the economics of the medical provider’s
practice that are relevant,” and “unusual
circumstances” are as nebulous as a regulation
can get. One commentator has noted that “prevailing
provider rates charged in the general geographic
area” may include rates charged to contracted
health plans and thus full charges would not be
as important a benchmark as it might seem. In
the end, the DMHC analysis is not unlike the traditional
“in quantum meruit” standard
by which courts evaluate the amount that a party
receiving services should pay to the party furnishing
those services in the absence of a contract. The
theory behind the in quantum meruit principle
is that if the receiving party would be unjustly
enriched if he or she paid nothing, that party
should pay for the reasonable value of the services,
or, as one court put it, “for what health
care providers actually receive for their services.”
Some states have simplified matters by legislating
the rates that physicians and other providers
may charge to a non-contracted health plan. Maryland,
for example, does prohibit balance billing for
“covered services” and, in the case
of health maintenance organizations (HMOs), sets
the maximum amount that a provider may collect
at 125 percent of the HMO’s contract rate,
or 140 percent for trauma care. In Colorado, if
an HMO patient knowingly goes out of network rather
than travel a “reasonable’ distance
to receive services from a participating provider,
the plan is still liable to the provider for the
lesser of (a) billed charges, (b) a negotiated
rate or (c) the usual and customary rates, and
the patient may be billed for the balance. Another
way to simplify matters is to ban balance-billing
patients outright, for both participating and
nonparticipating physicians, as Connecticut has
done.
Laws and regulations on balance-billing vary widely
from state to state and also from one year to
the next. Any anesthesiology practice contemplating
its options for collecting for services provided
to out-of-network patients needs to familiarize
itself with the applicable local statutes and
regulations. Both the American Medical Association
and the American Health Lawyers Association offer
their members state-by-state information on this
subject.
Source Materials:
•
Prospect Medical Group, Inc. et al.
v. Northridge Medical Group, Inc., et
al., B172737 (Cal. Ct. App., 2d App.
Dist. 2006) (Court’s decision
and opinion)
•
Lucas C. Non-Contracted Provider Billing:
The “Who?” and the “How
Much?” Health Lawyers News; October
2005, 7-12. |
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