our
Committee on Quality Management and Departmental
Administration (QMDA) remains one of the busiest
and most active committees in the Society. The committee
is charged per the ASA Bylaws with “reviewing
all matters pertaining to peer-review, quality management,
departmental administration and medical staff issues
relevant to the membership’s practice of the
medical specialty of anesthesiology.” The
elements of our committee charge translate into
a variety of specific activities for committee members:
• Representation of the Society’s
interests to the Joint Commission on Accreditation
of Healthcare Organizations (JCAHO), the American
Association for Accreditation of Ambulatory Surgery
Facilities (AAAASF) and the Accreditation Association
for Ambulatory Health Care (AAAHC);
• Responsibility for the ASA Anesthesia
Consultation Program;
• Biannual publication of the “Manual
for Anesthesia Department Organization and Management”
(now online!);
• Maintenance of reference materials on
the ASA Web site; and
• Provision of an expert panel for Society
members’ questions regarding quality of
care.
Let us take a brief look at these
objectives and review the committee’s recent
efforts in each area:
Liaison activities to JCAHO are primarily
conducted through membership on Professional and
Technical Advisory Committees (Hospital PTAC and
Ambulatory PTAC). Jerry A. Cohen, M.D., and Robert
S. Lagasse, M.D., serve as representative and alternate
to the Hospital PTAC, while Walter G. Maurer, M.D.,
and J. Lance Lichtor, M.D., are our representative
and alternate to the Ambulatory PTAC. Dr. Cohen,
as Vice-Chair of the PTAC, also serves on the Survey
and Standards Procedure Committee. They attend regular
meetings of these committees and often find themselves
deeply involved in controversy relating to preservation
of the principles of safety in anesthesia and sedation
care throughout the hospital. Similarly our representatives
to AAAASF (Jeffrey L. Apfelbaum, M.D.) and AAAHC
(Sorin J. Brull, M.D., and former QMDA member Thomas
A. Joas, M.D.) enjoy respected positions on the
boards of these two organizations representing ASA’s
interests.
The ASA Consultation Program was created
in 1982 to respond to the needs of hospitals and
anesthesiology departments that seek expert review
on a variety of quality concerns. Issues often presenting
themselves to consultants include departmental leadership
and organization, practitioner competence, relationships
between anesthesiologists, surgeons and administrators
and a number of less frequently occurring but no
less vexing concerns. The program provides for two
experienced consultants to visit the requesting
hospital for two or three days (depending on hospital
size and the nature of the concerns) and perform
a comprehensive review of the department’s
function and interactions. Following their visit,
a detailed set of findings and recommendations are
submitted to the requesting parties within four
to six weeks of the site visit. Responses to the
program elicited six months after each consultation
reveal essentially unanimous satisfaction with the
consultants and their recommendations.
The costs of the consultation program are borne
by the requesting institutions and, in some cases,
departments of anesthesiology. The program is operated
on a cost-neutral basis as a service to our members
and their hospitals.
QMDA’s “Manual for Anesthesia Department
Organization and Management” (MADOM) is a
work product of the committee, which, although not
a formally approved publication of the House of
Delegates, brings together in one document the diverse
information required to establish and manage a department
of anesthesiology. It contains all pertinent ASA
standards, policies and statements germane to departmental
organization as well as background information on
quality management, peer-review mechanisms, outpatient
services and a myriad of other details useful in
the establishment and operation of a modern department
of anesthesiology.
Biannually the MADOM is completely reviewed and
revised with updated policies of the Society as
well as information from JCAHO and other standard-setting
organizations. The MADOM is now available only as
an online document for ASA members and only through
the ASA Web site.
QMDA also provides several additional helpful tools
for department leaders and quality managers, which
can be found in the “Members Only” area
of the ASA Web site:
• QA/PDXsm
Quality Assurance Software for Anesthesia
is a complete quality management software system
sponsored by QMDA and developed and managed by Dr.
Cohen.
• The Quality Management Template
is another tool produced jointly by the Committee
on Performance and Outcomes Measurement and QMDA.
The excellent explanation of the goals of a quality
program was originally drafted by former committee
member Ronald A. Gabel, M.D., and is currently managed
by Dr. Lagasse.
• Example of a policy on unintended
intraoperative awareness was developed
by QMDA as an aid for departments seeking a template
for their own policy on the subject. As are all
of the above, these documents are work products
of the committee and, although they represent a
consensus of the Society’s experts in quality
management, are not standards or guidelines that
have been officially adopted by the House of Delegates.
• The QMDA Toolkit offers
a variety of helpful information and links to sites
useful in establishing and managing an anesthesiology
department. It is available on the Web at <www.ASAhq.org/clinical/toolkit/faq.htm>.
Member Inquiry Response Services
Via our senior staff liaison, Associate Director
of Professional Affairs Karin Bierstein, J.D., M.P.H.,
and other sources, the committee frequently receives
inquiries regarding anesthesia quality issues. These
are fielded to the membership via our listserve,
and committee members actively share their opinions
and experiences with the members.
QMDA members also make regular contributions to
the ASA NEWSLETTER and sponsor at least
one panel discussion at the ASA Annual Meeting.
Other issues recently demanding the committee’s
attention include Sentinel Event Alerts from JCAHO,
the “locked cart” conundrum vexing many
departments undergoing JCAHO inspections and the
difficult issue of nonanesthesiologists administering
increasingly deep levels of sedation. It is not
unusual for an issue to seemingly be resolved, only
to have it reappear from another part of the country
or with a slightly different presentation.
QMDA enjoys excellent staff support by Ms. Bierstein
and the administrative assistance of Assistant Executive
Director Denise M. Jones, Director of Information
Services Janice L. Plack, Administrative Assistant
Sandra Cincotti, ASA Web Administrator Anita Abbatacola
and Executive Director Ronald A. Bruns at the Executive
Office in Park Ridge, Illinois.
| |
|
James
S. Hicks, M.D., is Associate Professor of Anesthesiology
and Perioperative Medicine, Oregon Health and
Sciences University, Portland, Oregon. |
|
|