| The
following address was given by Dr. Guidry
on October 15 at the 2006 House of Delegates
meeting during the ASA Annual Meeting
in Chicago, Illinois. |
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ood
morning, and thank you for being here.
As I prepared these remarks, I realized that a recurring
theme in my ASA Updates this year has been the notion
that perception is reality. How often have we heard
that perception is reality? Do we really take this
old adage to heart?
How much thought do we give to how others view us
as we go about our daily activities? Anesthesiologists
are unique, and how each of us acts reflects on
us all.
This morning I would like to share some poignant
examples of misinterpreted actions, instances where
perception became reality.
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“These
challenges are not just individual patient
encounters but how we anesthesiologists respond
as groups and departments and organizations.”
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On July 25, 50 years ago, the Andrea
Doria collided with the Stockholm,
plunging it into the depths of the Atlantic Ocean.
The Andrea Doria was the post-World War
II pride of Italy and one of the most beautiful
boats ever built. She was named after a famed Italian
admiral who died in 1560.
Like the Titanic, the Andrea Doria
was touted as unsinkable. And like the Titanic,
simple errors led to the collision.
However, one of the things that makes this a unique
story is how the Andrea Doria managed its
fuel tanks, which are located at the lowest level
of the ship. As the fuel tanks were emptied, the
fuel was not replaced with seawater to act as ballast.
The empty tanks made the Andrea Doria lighter,
faster and more fuel efficient but at the cost of
making the ship more unstable.
Tons of sea water poured into the empty starboard
fuel tanks when the Stockholm’s bow
tore open the Andrea Doria’s hull.
With water pouring into her starboard tanks, the
air-filled port tanks acted as a balloon, creating
a dangerous list that doomed the great ship.
The ever-increasing list to starboard made it impossible
to launch the half of the lifeboats on the high
side. This created a critical rescue situation because
there were no longer enough lifeboats for all the
passengers.
The captain and crew were widely criticized for
their actions after the crash. The captain never
issued an order to abandon ship nor did he give
the passengers much information, fearing widespread
panic if the passengers knew of the shortage of
available lifeboats.
Most of the crew were on the low side trying to
launch the usable boats, and most of the passengers
were on the high side. The evacuation plan was to
have the passengers board the lifeboats from the
promenade deck, but the list made that impossible.
The crew’s only option was to lower the lifeboats
into the sea and then get the passengers into the
lifeboats. To the passengers, it appeared that the
crew members were putting their own safety before
that of the passengers.
Perception became reality.
Miraculously, only 46 of the 1,706 passengers and
crew perished in the sinking, almost all of those
as a result of injuries sustained in the initial
collision. Most of the passengers were rescued by
a third liner that happened to be nearby.
The reality is that the sailors risked their lives
for the welfare of the passengers but were roundly
criticized because of the perception of abandonment.
Another example in which perception becomes reality
involves lethal injection. This issue has been the
biggest surprise of my year. How is it related to
a liner’s sinking?
As I thought about lethal injection, I realized
that for us as anesthesiologists the key issue was
the increasing effort to sanitize executions and
make them appear to be an anesthetic. It culminated
when a Missouri federal court ordered that a board-certified
anesthesiologist be involved and called the death
chamber “an operations room.” In my
mind, the issues about physician involvement in
lethal injection and its legal implications are
less important than how our patients view anesthesia
and our commitment to their safety.
We cannot let our patients perceive us as executioners.
Remember, perception is reality.
The many events surrounding Katrina again demonstrate
that perception is reality. Trust me, I am weary
of talking and thinking about the flood. But this
is a story that I think is important to tell and
one that you have likely heard little about.
Memorial Medical Center was a good private hospital
in uptown New Orleans founded 80 years ago. It was
known as Southern Baptist Hospital when my son Alex
was born there in 1972.
The Memorial physicians and staff prepared for Katrina
much like other New Orleans hospitals did. Physicians
and nurses willingly stayed behind to care for the
patients. At that time, little thought was given
to a total evacuation of the hospital.
Within the facility, space was leased to another
organization called Life Care that was essentially
an acute nursing home. Fifty-five patients were
there during the storm. Twenty-four of them died.
When the levees broke, Memorial’s neighborhood
was inundated, and conditions rapidly deteriorated.
Electricity and communications failed. Water, food
and supplies ran out. Looters reared their despicable
heads. Over 1,000 people were still in the building.
It was unclear when help would come, if ever.
Ultimately everyone was evacuated on Friday morning,
four days after the hurricane passed.
Eleven months later, an ENT surgeon and two ICU
nurses were arrested for killing four patients in
the Life Care unit with midazolam and morphine.
The Louisiana attorney general was widely quoted
when he said, “When you use both of those
drugs together — either one of them can kill
you — but when you use them both together,
it becomes a lethal cocktail that guarantees they
are going to die.”
The full story of what happened in that urban hell
is not yet known and may never be. What is well
accepted in the New Orleans medical community is
that these three caregivers did not willingly harm
their patients. Unfortunately perception has become
reality for this doctor and two nurses.
Do these three stories have a common thread?
Yes. The common thread is that public perception
may be very different than reality. But more importantly,
the common thread is doing the right thing.
So how do we individually and collectively differentiate
between perception and reality? We do it by focusing
on the safety and welfare of the patient.
The most moving address I have heard in this House
was by Roger W. Litwiller, M.D., in 2004. Its recurring
theme was “It’s all about the patient
because we have no other reason to exist.”
If I were as eloquent as Roger, I would just repeat
his talk. Since I’m not, I can only remind
you of what he said.
We are besieged at every turn by another group trying
to tell us how to practice, often in ways that are
not best for the patient. Every week brings more
bad news from CMS, the Joint Commission or an insurance
company.
These challenges are not just individual patient
encounters but how we anesthesiologists respond
as groups and departments and organizations. These
trials abound. We will soon grapple with a classic
example as this House discusses sedation credentialing
for others.
What must remain paramount in our individual and
collective actions is to always use Roger’s
litmus test — it’s all about the patient.
However, in today’s world, it is not enough
just to act in the patient’s best interest.
We must also ensure that the public’s perception
and the patient’s perception are accurate.
These three disparate examples illustrate how different
perception and reality can be.
We cannot rely solely on ASA’s excellent public
relations department to do this job. Instead we
must accept that our every action as an anesthesiologist
reflects on us all. Every encounter with patients
and the public and other physicians and hospital
staff must be viewed by these others as meeting
Roger’s test — it’s all about
the patient.
On a personal note, it has been interesting for
me to observe others plan their ASA political careers
around what year would be best for them to assume
a leadership role. It is amusing to me in a perverse
sort of way because I could not have picked a more
challenging year in terms of my personal life to
be ASA President. And I think that some of my predecessors
would say the same thing.
Leadership has no timetable. It is not when you
are ready to serve the organization; it is when
the organization needs your service.
Last year I spoke of the Titanic disaster
as a metaphor for using the lessons of the past
to steer a better course for the future. The year
before, I addressed the role my mentors played in
developing my leadership skills. These two lessons
go hand in hand because ASA’s future will
demand strong leaders who will enhance the public’s
perception of anesthesiology while always working
for the patient’s welfare.
This year has been one of challenge, opportunity
and great fun. I have received assistance and friendship
from many quarters. Past presidents have told you
of the support from the Park Ridge and Washington
offices, and I reiterate their comments. Thanks
to all of ASA’s leaders for your time, commitment,
wisdom and good humor. You are the heartbeat of
the organization. Special thanks to the Administrative
Council, but particular mention goes to the other
members of the Executive Committee, Drs. Lema and
Apfelbaum. One of the attributes of the Executive
Committee is that the three members are usually
quite different — certainly Jeff, Mark and
I are — with distinct talents and personalities.
But a special chemistry develops when these diverse
traits are combined so that we essentially act as
one. And finally I could not have done this without
Nancy. No one has had more love and support than
I.
It has been a pleasure to be at the helm of this
extraordinary organization with its proud history
and promising future. It has been an honor to represent
you, and I hope that I have represented your interests
and those of our patients well. I leave knowing
that our organization is in capable hands. Thank
you for the privilege of serving the ASA.
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Orin F. Guidry, M.D., is a staff anesthesiologist
at the Oschsner Clinic Foundation, New Orleans,
Louisiana. |
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