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physicians are vulnerable to a medical malpractice
lawsuit. Anesthesiologists are no exception. On
average an anesthesiologist is sued once every eight
years. During my former career as a medical malpractice
attorney, I witnessed a wide spectrum of emotional
responses from physicians who were faced with a
malpractice lawsuit. Their responses were affected
by numerous factors: the degree of patient injury,
their personal involvement in the case, their emotional
and physiological predisposition and their prior
life experiences. Ninety-five percent of physicians
describe periods of emotional distress during the
litigation process.1
This emotional distress can impact not only the
course of litigation but also a physician’s
health, career and personal life. Many physicians
interpret a lawsuit as a personal attack on their
professional competence, a personal failure and
a professional shame.2
Lawsuits reshape a career. Thereafter most physicians
improve documentation and record keeping, practice
more defensively and reduce their exposure to high-risk
procedures and situations. Sadly some will even
consider retirement.2
After an unexpected injury to or death of a patient,
a physician may feel unduly responsible or guilty.
These feelings are intermingled with sorrow, dread
and the anxiety of potential litigation. A lawsuit
can create anger, shock and apprehension about the
personal and financial ramifications of the potential
outcome.2
A physician’s response to malpractice litigation
has been compared to the Kubler-Ross model, which
identifies the stepwise progression of emotions
experienced after personal loss and grief: 1) numbness,
denial and disorganization; 2) anger and protest;
3) sadness and bargaining; and 4) acceptance and
working through.3
The emotional toll of a lawsuit can deleteriously
affect a physician’s health. There is an increased
risk of myocardial infarctions, strokes and even
death in those with pre-existing hypertension or
coronary artery disease. Physicians must make a
concerted effort to protect their health during
this litigation process. Those who have not sought
prior medical attention should preemptively identify
a primary care physician, resist the impulse to
self-diagnose and be receptive to medical treatment.2
Mental health can be affected during litigation.
Severe depression can afflict 27 percent to 39 percent
of physicians.2
Suicide is a risk in this subpopulation. Within
the ASA Closed Claims Project database, there are
five documented cases of suicide as a direct result
of medical malpractice litigation and patient injury.
In one particularly sad and tragic case, the anesthesiologist
committed suicide before learning that she would
be dropped from the case with no fault assigned.
A physician’s demeanor and outward presentation
can have a significant impact on the litigation
process. The plaintiff attorneys anticipate the
emotional toll of litigation on the physician. They
evaluate the physician’s demeanor and highlight
any fallibility. I remember the first deposition
I attended as a law clerk. It was the deposition
of an orthopedic physician. Prior to this deposition,
the senior partner gave me my first and most valuable
lesson in malpractice litigation: Assess the demeanor
and emotional condition of the defendant physician
and use it to your advantage. He identified three
general categories of physician demeanor: The “Defensive
Physician,” the “Catastrophic Physician”
and the “Adaptive Coping Physician.”
The Defensive Physician believes that he/she is
infallible and incapable of wrongdoing. These individuals
will respond to impending threats with defensive
shields and a vigorous, offensive attitude. During
their zealous defense of their perfectionism, these
physicians can appear to jurors as arrogant, pompous,
angry, belittling and nasty. A skilled plaintiff
attorney would guide the physician down such a path
of “self destruction” during the deposition.
The Catastrophic Physician is the opposite personality
to the Defensive Physician. He/she is highly self-critical
and tends to anticipate the darkest of outcomes.
This Catastrophic Physician risks being perceived
as insecure, lacking self-confidence, unsure in
responses and guilty of committing an error. This
physician, although he/she can rally sympathy, is
a welcome defendant for plaintiff attorneys and
usually leads to an easy plaintiff verdict.
The third and by far the largest and most diverse
category is the Adaptive Coping Physician. There
is a small number in this group who can take the
whole process in stride and cope throughout. The
larger portion of this group represents physicians
who are not able to cope and adapt throughout. Intermingled
between periods of coping are times during which
the physician is emotionally vulnerable.
The senior partner counseled me that a good attorney
should be able to sense these periods of vulnerability
and use it to his/her advantage. This lesson in
personality assessment and human fallacies would
stay with me forever. During the deposition that
followed, within the first minute of the surgeon’s
testimony, the partner turned to me, winked and
smiled: “Category 1, the Defensive Physician,”
he whispered. Soon his premonition was realized;
the surgeon became agitated, argumentative and angry.
His emotions led him to make critical testimony
in direct contradiction to that which he had previously
stated. The case settled for the plaintiff the following
week.
Physicians should seek emotional support from their
families and colleagues during these stressful periods.
A common mistake is that physicians hide their emotions,
and even the lawsuit, from others. It is important
that we share our distress by looking for support
and seeking professional help if needed. Education
and self-enlightenment about the entire litigation
process will be your best weapon not only in reducing
stress but also in defending yourself. Although
it seems contradictory, the physician should look
for distractions such as activities and pursuits
that bring self-fulfillment and enjoyment, a respite
from the looming lawsuit.2,4
As anesthesiologists we must accept that someday
we may be faced with a lawsuit. This litigation
will promulgate a variety of emotions, some of which
could be detrimental to our own defense. The more
we understand the litigation process and improve
our coping skills, the more successful we will be.
We should embrace the litigation process as an opportunity
for self-awareness and self-improvement, qualities
which will ultimately improve both our professional
and personal lives.
References:
1. Charles SC, Pyskoty CE, Nelson A. Physicians
on trial: Self-reported reactions to malpractice
trials. West J Med. 1988; 148:358-360.
2. Charles SC. Coping with a medical malpractice
suit. West J Med. 2001; 74:55-58.
3. Kerr C. The personal cost of medical litigation.
MJA. 2004; 181(7):384-385.
4. Weiss G. You’ve been sued. There’s
help. Medical Economics. Feb 7, 2003; 80-86.
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Edward
Michna, M.D., J.D., is Director, Pain Trial
Center, Department of Anesthesia, Brigham &
Women’s Hospital, Harvard Medical School,
Boston, Massachusetts. |
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