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From Claims to Clarity: Lessons in Communication from AQI

  • Claim Credits by 5/14/2027
  • Online Activity
Credits Available: CME 2, UP TO 2 OF WHICH QUALIFY FOR ABA PATIENT SAFETY CREDITS

Explore three realistic cases in this course from AQI, based on cases from AQI’s Closed Claims Project. Understand how small communication gaps can lead to serious safety events and how simple changes can prevent them.

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Item Details

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the American Society of Anesthesiologists and the Anesthesia Quality Institute (AQI). The American Society of Anesthesiologists is accredited by the ACCME to provide continuing medical education for physicians.

The American Society of Anesthesiologists designates this live activity for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Maintenance of Certification in Anesthesiology Program® and MOCA® are registered certification marks of The American Board of Anesthesiology®.

This activity contributes to the patient safety CME requirement for the CME component of the American Board of Anesthesiology’s (ABA) redesigned Maintenance of Certification in Anesthesiology® (MOCA®) program, known as MOCA 2.0®. Please consult the ABA website, www.theABA.org, for a list of all MOCA 2.0 requirements.

After completing this activity, the learner will be able to:

  • Apply structured communication tools to improve patient safety in high-risk cases.
  • Identify common communication pitfalls and failures that contribute to patient harm.
This activity is for anesthesiologists, anesthesiologist assistants, CRNAs, resident/fellows, medical students, and anesthesiologist assistant students.

The American Society of Anesthesiologists (ASA) remains strongly committed to providing participants in this educational activity with the best available evidence-based clinical information and requires disclosure of all financial relationships with ineligible companies by all individuals in control of content. It is not the intent of the ASA to eliminate all situations involving potential conflicts of interest; rather, the intent is to enable individuals working with the ASA to recognize situations that may be subject to scrutiny by others.

All disclosed conflicts of interest are reviewed by ASA staff and non-conflicted planners to ensure that such situations are appropriately evaluated and, when necessary, mitigated. The ASA educational standards pertaining to conflicts of interest are intended to maintain the professional autonomy of clinical experts while promoting balanced presentations of scientific information. Through this review process, all ASA educational activities are ensured to provide independent, objective, and scientifically balanced presentations of information. Disclosure of relevant relationships will be made available to learners prior to the start of all educational activities.

Disclosures
All planners and staff have disclosed no relevant financial relationships with ineligible companies.

All financial relationships listed for these individuals have been mitigated.

Internet connection. Compatible web browsers: Google Chrome, Microsoft Edge, or Mozilla Firefox, updated within the last 3 years.